Privacy Policy

At Tikvah (תקוה), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices described below.

1. Information We Collect

When you interact with Tikvah, we may collect the following information:

Personal Information: name, email address, billing and shipping details, and other information you provide when making a purchase or contacting us.
Non-Personal Information: IP address, browser type, device information, and website usage data collected automatically to help us improve your experience.

2. How We Collect Information

We collect information when you:

Make a purchase on our website.
Sign up for newsletters or marketing emails.
Contact us via forms or email.
Browse or interact with our website, which may include tracking tools such as cookies.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send updates, promotions, or marketing messages (if you’ve opted in).
Analyze website usage to improve our services.
Comply with applicable laws and regulations.

4. How We Store and Protect Your Information

Tikvah is hosted on Wix.com, which provides secure data storage and applications. All sensitive information, including payment details, is handled through Wix’s secure servers and adheres to PCI-DSS standards for safe credit card processing.

5. Sharing and Disclosure

We do not sell your personal information. Some information may be shared with:

Service Providers: third-party services that help us operate our website or deliver products and services.
Legal Authorities: when required by law or to protect the safety and rights of others.

6. Cookies and Tracking Tools

Our website uses cookies and other tracking technologies to enhance your experience, analyze site usage, and improve our services. Third-party services, such as Wix apps, may also place cookies. You can manage or disable cookies through your browser settings.

7. Withdrawing Consent

You may contact us at shoptikvahtore@gmail.com to:

Opt out of marketing emails.
Request access to, correction of, or deletion of your personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can reach us at:

Email: shoptikvahstore@gmail.com